Larry likes his job because it's challenging. His adrenaline is always pumping. There's never a dull moment. However, there's not much time to train the members on his team, especially when it comes to customer relationship management. Most of his staff have to learn it on the job, and that means, learning from their mistakes. Sometimes, mistakes can be a little too costly. Larry wants to look for something that will save his department time, and yet teaches his staff adequately about customer relationship management.
Recently, at one of the regional meetings for managers, Larry was introduced to this new customer relationship management software. It promises to reduce the time taken by the sales staff to master the "technique" of establishing good customer relationship. The software is also easy to use, and less complex than most traditional software. Larry is pretty excited about the new software, and has decided to sign up for a free trial. He has already shared the good news with his team, and they're looking forward to be less burdened with confusing customer relationship management training, and have more time to focus on making sales!
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